Privacy Policy

Last Updated: January 22, 2026

1. Introduction

NeuraAtlas ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at neuraatlas.com (the "Website"), use our services, or interact with us in any other way.

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR), the Lithuanian Law on Legal Protection of Personal Data, and other applicable data protection laws. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Data Controller

For the purposes of applicable data protection laws, the data controller of your personal data is:

NeuraAtlas
Kauno g. 16 - 304
Vilnius, 03210 Vilniaus m. sav.
Lithuania

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@neuraatlas.com
Phone: +37069991160

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide to Us

Contact Information: When you fill out contact forms, request a demo, or contact us directly, we collect your name, email address, phone number, company name, and any other information you choose to provide.
Account Information: If you create an account on our platform, we collect your name, email address, password (stored in encrypted form), company information, and user preferences.
Communication Data: When you communicate with us via email, phone, or other channels, we record the communication and any personal data you provide during these interactions.
Payment Information: If you purchase our services, we collect billing information and payment details. Note that we do not store complete credit card information on our servers; payment processing is handled by secure third-party payment processors.

3.2 Information We Collect Automatically

Device and Usage Information: When you visit our Website, we automatically collect information about your device and how you interact with our Website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other browsing information.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.
Log Data: Our servers automatically record information created by your use of our services, including the date and time of access, features you used, and actions you took.

3.3 Information from Third Parties

We may receive information about you from third parties, including:

Business Partners: We may receive information about you from our business partners, such as when they co-host an event with us.
Service Providers: We may receive information from service providers that help us operate our business, such as payment processors or customer service providers.
Publicly Available Sources: We may collect information about you from publicly available sources, such as public social media profiles or business directories.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

Consent: We process your personal data based on your explicit consent, such as when you opt in to receive marketing communications or agree to the use of certain cookies.
Contract Performance: We process your personal data to fulfill our contractual obligations to you, such as providing our services or processing payments.
Legitimate Interests: We process your personal data based on our legitimate interests, such as to improve our services, prevent fraud, or ensure the security of our systems. We balance our interests against your privacy rights and will not process data on this basis if your rights outweigh our interests.
Legal Obligation: We process your personal data to comply with legal obligations, such as maintaining tax records or responding to valid legal requests from public authorities.

5. How We Use Your Personal Data

We use your personal data for the following purposes:

5.1 Providing and Improving Our Services

To provide and maintain our Website and services
To process and complete transactions
To improve our Website and services
To develop new features, products, and services
To respond to your requests, comments, and questions
To provide customer support and troubleshoot issues

5.2 Communication and Marketing

To communicate with you about our services, updates, and promotions
To send you technical notices, updates, security alerts, and administrative messages
To provide you with information about products or services that may interest you (with your consent where required by law)
To measure the effectiveness of our marketing campaigns

5.3 Security and Compliance

To protect the security and integrity of our Website and services
To detect and prevent fraud, abuse, and security incidents
To verify your identity
To comply with legal obligations and enforce our terms and policies

5.4 Analysis and Improvement

To analyze usage patterns and trends
To conduct research and development
To monitor and analyze the effectiveness of our Website and services
To personalize your experience on our Website

6. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

6.1 Service Providers

We share your personal data with service providers that perform services on our behalf, such as:

Cloud hosting and infrastructure providers
Payment processors
Customer support and help desk providers
Marketing and analytics providers
Email and communication service providers

These service providers are contractually obligated to protect your personal data and may only use it for the specific purposes we direct.

6.2 Business Partners

We may share your personal data with business partners with whom we jointly offer products or services. These partners are bound by confidentiality obligations and are only permitted to use your personal data for specified purposes.

6.3 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your personal data if we believe disclosure is necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Enforce our Terms of Service, including investigating potential violations
Detect, prevent, or address fraud, security, or technical issues
Protect against harm to the rights, property, or safety of NeuraAtlas, our users, or the public as required or permitted by law

6.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data via email and/or a prominent notice on our Website.

6.5 With Your Consent

We may share your personal data with other third parties with your explicit consent.

7. International Data Transfers

We primarily store and process your personal data within the European Economic Area (EEA). However, we may transfer your personal data to countries outside the EEA to service providers or business partners. When we transfer personal data outside the EEA, we implement appropriate safeguards to ensure that your personal data receives an adequate level of protection, such as:

Transferring data to countries that have been deemed to provide an adequate level of protection by the European Commission
Using specific contracts approved by the European Commission (Standard Contractual Clauses) that give personal data the same protection it has in Europe
Implementing additional technical and organizational measures to protect your personal data during transfer and processing

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you or provide services to you
Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records for a specific period)
Whether retention is advisable in light of our legal position (e.g., for statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your personal data, we will either delete it from our systems or anonymize it so that it can no longer be associated with you.

9. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

9.1 Rights Under the GDPR

If you are located in the EEA, you have the following rights:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability: You have the right to request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer your personal data to another data controller.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as when we process your data based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

9.2 How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided in Section 2. We will respond to your request within one month, although we may extend this period by up to two additional months if necessary, due to the complexity or number of requests.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

9.3 Right to Complain

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. The supervisory authority in Lithuania is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija), but you may lodge a complaint in the EU member state where you live, work, or where the alleged infringement occurred.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

Encryption of personal data in transit and at rest
Firewalls, intrusion detection, and prevention systems
Regular security assessments and vulnerability scanning
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures
Staff training on data protection and security

While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

11. Children's Privacy

Our Website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us, and we will take steps to delete such information from our systems.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, products, and services. These third parties have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will notify you by email (if we have your email address) or by posting a notice on our Website prior to the changes becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: