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Get in touch with our team to discuss your smart city IoT data needs or schedule a personalized demonstration.

Contact Information

Our team is ready to assist you with any questions about our IoT data platform for smart cities. Reach out through any of the following channels:

Office Location

Kauno g. 16 - 304
Vilnius, 03210 Vilniaus m. sav.
Lithuania

Phone

+37069991160

Email

contact@neuraatlas.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EET
Saturday & Sunday: Closed

How to Reach Us

Our office is conveniently located in the heart of Vilnius, easily accessible by public transportation and with parking available nearby.

By Public Transportation

  • Bus: Lines 2G, 21, and 53 stop within 300 meters of our office
  • Trolleybus: Lines 2, 7, and 20 have stops nearby
  • From the train station: Take bus 53 directly to our location (approx. 15 minutes)

By Car

Paid parking is available in the surrounding streets and in the nearby Panorama parking garage (5-minute walk).

From Vilnius International Airport

The office is approximately 7 km from the airport, which is about 15-20 minutes by taxi or 30 minutes by public transportation.

Office Location

Request a Demo

Interested in seeing our platform in action? Schedule a personalized demonstration tailored to your specific smart city use cases.

What to Expect

Our demonstration process is designed to provide maximum value for your time:

  1. Initial Consultation: We'll discuss your specific challenges and objectives
  2. Customized Demo: We'll prepare a tailored demonstration focused on your use cases
  3. Technical Deep Dive: Our engineers will answer your detailed questions
  4. Follow-up Resources: You'll receive documentation and additional information
  5. Pilot Planning: If interested, we'll discuss next steps for a pilot deployment

Our Departments

Connect with the right team to address your specific needs and questions.

Sales & Partnerships

For inquiries about our platform, pricing, and partnership opportunities.

Email: sales@neuraatlas.com

Phone: +37069991160 (ext. 1)

Technical Support

For existing customers requiring technical assistance with our platform.

Email: support@neuraatlas.com

Phone: +37069991160 (ext. 2)

Support Hours: 24/7 for Premium Support customers

Solutions Engineering

For technical consultations and custom solution design.

Email: solutions@neuraatlas.com

Phone: +37069991160 (ext. 3)

Frequently Asked Questions

Find quick answers to common questions about our platform and services.

General Questions

What makes NeuraAtlas different from other IoT platforms?

NeuraAtlas is specifically designed for smart city applications with native support for IoT protocols like MQTT and CoAP, optimized time-series databases, and specialized analytics for urban environments. Our platform is built from the ground up to handle the unique challenges of city-scale sensor networks.

How quickly can we deploy your platform?

Deployment timelines vary based on the chosen deployment model and complexity of your environment. Cloud deployments can be operational within 1-2 weeks, while hybrid and on-premises deployments typically require 4-8 weeks. Our team works closely with you to establish a realistic timeline based on your specific requirements.

Do you offer trial versions?

Yes, we offer a 30-day proof-of-concept deployment that allows you to evaluate the platform with your actual data and use cases. This includes setup assistance and technical support throughout the evaluation period.

Technical Questions

What are the hardware requirements for on-premises deployment?

Hardware requirements scale based on your data volume, retention needs, and analytics complexity. A typical city district deployment starts with 4-8 core servers with 32GB RAM and appropriate storage. Our solutions team will provide detailed specifications based on your specific requirements.

How do you handle data security and privacy?

Our platform implements comprehensive security measures including end-to-end encryption, role-based access control, audit logging, and data minimization features. We design our systems to comply with GDPR and other relevant regulations, with particular attention to the data sovereignty requirements of EU countries.

Can your platform integrate with our existing systems?

Yes, our platform is designed for interoperability with a wide range of existing systems through our extensive API ecosystem and protocol bridges. We support standard protocols and offer custom integration services for specialized systems. See our Partners & Integrations page for more details.

Don't see your question answered? Contact us directly and we'll be happy to help.

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